Last updated: 1 October 2026

Everything about ordering, delivery, returns and your data.

Shop policies

• Shipping Policy — £4.99 or free over £50, DPD Next Day to mainland Great Britain (not guaranteed), 4pm cut-off, tracking and late parcels.
• Refund Policy — your 14-day right to cancel, opened supplements, faulty items, and how refunds work.
• FAQs — quick answers about ordering, delivery, products and returns.

Legal and data

• Privacy Policy — what data we collect, why, who we share it with, and how long we keep it.
• Data Subject Rights — your rights under UK GDPR and how to use them.
• Cookie Policy — the cookies we use and how to manage your choices.
• Terms of Service — the terms for using the site and buying from us.

About and contact

• About Us — who we are and how we work.
• Contact — how to reach us and response times.

NichiMichi Ltd, registered in England and Wales, company number 17219894. Registered office: 66 Paul Street, London EC2A 4NA.